Frequently Asked Questions

Do I need Facebook to create a Tinder account?
Yes, we use Facebook to make sure you are matched with real people who share similar interests and common friends. Tinder will never post anything to your Facebook.
Can I message someone I haven't matched with?
No, only users who have indicated a mutual interest in one another are allowed to chat.
Tinder is stuck on "Finding people near you".
Make sure the GPS (location services) on your device is enabled.
Can I unblock someone?
Nope, blocking is a permanent action. Tinder on!
I accidentally left-swiped someone, how do I get them back?
You can't, you only swipe once, Tinder on! #YOSO
Tinder says "There's no one new in my area."
Go to settings, try increasing the miles and age range. New users are always signing up!
The app keeps crashing.
Try reinstalling the app. As long as you don't delete your account you won't lose any of your matches and messages.
I lost all my matches!
Try signing out and back in, as long as you haven't accidentally deleted your account you should be fine! If only one or two of your matches disappeared, they either blocked you or deleted their account.
I don't have any matches.
You need to allow time for people to like you back! You should try updating your photos and bio, it will go a long way. Keep Tindering!
I got a new match notification but I don't see a new match.
Sounds like that person either blocked you or deleted their account. Tinder on!
I can't log in.
Make sure you have the latest version of the Facebook app and latest version of Tinder. Try logging out of Facebook and back in. Also, make sure the GPS (location services) on your device is enabled.
My pictures are not showing up on Tinder.
Make sure your pictures are in a public album or at least visible to your friends (not you only) on Facebook.
How do I change my age?
Make sure you entered your actual age on Facebook, and that your friends can see it (not you only). Then sign out and back in. If this didn't update your age on Tinder, you may have to delete your account and start over (this will delete your matches, message etc...).

If you couldn't find the answer to your problem here, please send an email to help@gotinder.com

NOTE: Tinder only supports iOS 6+ and Android 2.2+